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Questions about a letter, a change to an order, or anything else? We're happy to help.

• Already ordered? Include your order number (it's in your confirmation email) and your child's first name, so we can find the right letter.
• Need to fix a typo? Tell us exactly what to change. We can update any letter that hasn't been printed yet.
• Fastest option: reply to your order confirmation email.

A real person reads every message, and we reply within one business day.